We are going to present a review of the Panasonic EP-1273KL shiatsu massage chair. The EP-1273 is a midrange model offered by Panasonic, who has a broad range of massage chairs. We systematically review massage chairs in 5 different categories and give a rating for each category. The scores are added up for a total possible score of 100 points. Let us take a look at the mid-level Panasonic EP-1273KL which is in the $2,000 to $3,000 price range.
Warranty Coverage & Customer Service: The first area we like to cover is the warranty coverage for massage chairs. This is an important long-term consideration. Massage chairs have many moving parts and complex electronics. You want to make sure you are adequately protected. Let us look at the warranty of the Panasonic EP-1273KL massage chair. The EP-1273 comes with the following warranty coverage: 1 year parts, 1 year labor, 1 year shipping and 1 year in-home service. This is a fair warranty for a mid-level. Although, you may want to consider getting an extended warranty for additional protection. Customer service for Panasonic is fair. Overall, we rate the warranty and customer service a 16.
Comfort & Ergonomics: We have this category because with the increasing number of features, some functions are not easily accessible or hard to reach. Also, we have tried massage chars that were simply not comfortable to sit after a few minutes. Panasonic has designed the EP 1273 to be comfortable to relax in. The materials are soft to the touch and it comes with a pillow to support your head. The remote control is laid out well and easy to understand. This model rates an 18 for this key area.
Ease of Use: As technology advances, we are seeing that more features are being added at incrementally lower costs. That is an excellent trend for consumers. On the other side of this is for manufacturers to keep the use of their equipment simple and easy to use. Luckily, Panasonic is an expert in this field. The EP 1273 is no exception. You can master the controls very quickly and easily. We give this massage chair an 18 for ease of use.
Key Features: The key features of the EP1273 are the dual use ottoman and the 8 manual massage techniques. This massage recliner has a dual-use air ottoman system. Use the air system to knead and relieve tightness in the calves. Raise the ottoman and place your feet on it for a soothing and relieving foot massage. The second use of the ottoman is the built in stretch function. Hit the button and the ottoman will at first rise up and then it will lower in 20 degree increments. This will stretch out the lower body and provide gentle relief to aching muscles. This recliner also has 8 manual massage techniques. The 8 techniques include: Shiatsu, Swedish, Hawaiian, tapping, rolling, kneading, compression and percussion. This is a great variety for a mid range massage chair. We give the EP-1273 an 18 for key features.
Massage Therapy: The EP 1273 comes with the most variety of massage treatments for a massage chair in its class. You have a choice of automatic and manual programs. You can select from 4 automatic and 8 manual massage techniques. The automatic programs run the entire chair, including the air massage system. The 8 manual massage techniques are specifically for the back. Furthermore, there are 3 massage courses that target specific areas of the back. You can also vary the roller width and the intensity settings of the massages. The leg rest comes with an air compression massage for the feet and calves. This is a nice package of thorough massage therapies for a mid range massage chair. The EP-1273 is rated an 18 for massage therapy.
We rate the EP 1273 an 88/100 in our overall rating. The EP-1273 is packed with some great massage techniques. This full body massage chair provides the most massage techniques in its price category. You get a thorough arsenal of massage treatments. The stretch function is a great addition and provides an effective method to relieve tight muscles in the legs. The warranty on this model is less than we would like to see. If you are looking for a full body massage chair, the EP1273 certainly provides solid massage therapy compared to massage chairs in its class.
There is only so much we can put in a product review, take a good look at the fabulous features and functions of the Panasonic EP-1273 Massage Chair at our site. You will find the complete line of Panasonic Massage Chairs with the addition of the Real Pro Ultra series, which is the most recent line by Panasonic.