If you are in employment, either as an employee or employer, training will form an important part of the work you are doing because it’s only through training programmes that you may discover more about new things and new ways of handling issues on the job. One of the ways in which organisations need to be prepared is how they can effectively manage anyone with a disability – whether they are an employee, visitor or customer – and the best way to do this is to undertake disability awareness training.
This type of training can be useful for practitioners in most sectors of industry, within organisations of all sizes. It can enable employers to ensure that their staff stick to any necessary legislation and that they learn how to meet the requirements of individuals with disabilities, whether they are customers or employees. It is a really cost effective means of enhancing diversity practices in the workplace and ensuring that customers get the very best possible service.
If the organisation has disabled customers or employees, then you’ll have to conduct access audits as a way to establish the impact that the workplace might have on a disabled person and enable you to make the necessary modifications to remove any barriers and enhance the services which you provide to employees, customers and visitors to your building.
Undertaking access audits will assist you to ensure that you adhere to Disability Discrimination Act (DDA) and support building managers and company owners to style workplaces that are user-friendly and customer focused. This is a vital part of managing your company and must not be overlooked.
It is never too later to commission an audit or undertake disability awareness training, after all the information that you’ll gain will enable you to make your workplaces safer, more accessible and user-friendly for all who must use or visit them.