Product Review Of Sanyo HEC DR7700K Massage Chair Recliner
Our goal is to present a potential massage chair buyer with a comprehensive and unbiased review of a given massage chair. We have developed a 5 category system to evaluate a massage chair. We give equal weight to each category and give 0 to 20 points rating and then add them up to present an overall score. Our categories include Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. This systematic approach forces us to a disciplined method of evaluating a massage chair to help guide anyone looking at massage chairs. The Sanyo HEC-DR7700K shiatsu massage chair price is in the luxury range of $4,000 to $5,000.
First is how the manufacturer rates in both warranty coverage and customer service. The manufacturer needs to stand behind its product. Sanyo gives a 1 year labor, 1 year parts and 1 year in-home service as well as 1 year shipping. Panasonic puts a machine life cap of 1,000 hours of use. Sanyo gives a relatively short warranty which is on par with Panasonic but lower than most manufacturers. The electronics company’s such as Sanyo (or Panasonic) work off selling extended warranties. Sanyo now offers in-home technician service and may pay for shipping for the first year (not always clear). They have a national hot line with 24/7 service. Customer Service and turnaround time is average. Overall Rating for Sanyo warranty and customer service is 14.
Comfort & Ergonomics: Comfort and ergonomics are important design characteristic with a shiatsu massage chair. Sanyo designed the DR7700K to compete in the luxury class known for comfort and relaxation. This shiatsu lounger is well padded with nice upholstery. The armrests are padded and comfortable. The Sanyo DR7700K is a bit restrictive to accommodate taller users. Sanyo designed this chair for the Asian market and is importing it here without modifying it for the taller American market. The Sanyo DR7700K is a 15 in Comfort & Ergonomics.
East of Use: Ease of use is defined as how intuitive the controls and how complicated are they to use without reading the instructions. Sanyo is known for its stereos and other electronics with advanced features. The remote control of the HEC-DR7700K is fairly simple and intuitive to use. Select from 4 automatic programs and sit back and relax. One button takes you to the Zero Gravity position. The Sanyo remote contains manual massage controls in a side panel. The sub-remote, unfortunately is tethered by a cable to the chair. Overall Rating for the Sanyo HEC-SR7700K for ease of use is 19.
Key Features: The most prominent features of the Sanyo HEC-DR7700K are the GK Rollers and the Zero Gravity Position. Sanyo designed jointed massage heads into the GK Rollers that have the capability to grip the shoulders. This GK Roller system is the first attempt by a massage chair manufacturer to bring in a third dimension to massage. The gripping action is soothing in the shoulders and neck areas. Zero Gravity is achieved by raising the knees above the heart with the chair back 170 degrees. The Sanyo HEC-DR7700K is an 18 in Key Features.
Massage Therapy: The Sanyo HEC-DR7700K has both automatic and manual massage settings. Sanyo incorporates 4 full body automatic courses, 4 manual massage courses, and 5 massage speed settings for a total combination of 83 manual massage courses. The manual massage techniques include Shiatsu, Kneading, Tapping, and Kneading & Tapping. Sanyo has some stretching capabilities for the lower body and has 24 airbags of coverage. The airbags have projections to perform shiatsu acupressure massage. There is a good variety of massage therapy techniques in this massage lounger. The Sanyo HEC-DR7700K is a 19 in Massage Therapy.
How does the Sanyo HEC-DR7700K stack up? Overall, our rating of the Panasonic is an 85/100. Sanyo brings some cutting edge technology with their GK Rollers and Zero Gravity into its massage chairs. The design is fairly modern leaning toward minimalist. The controls are fairly well designed and easy to use. Main drawback is the weaker warranty coverage and added expense for an extended warranty as well as the footrest not being adjustable. Otherwise, the Sanyo HEC-DR7700K has solid technology and is fairly effective in delivering relief. Hopefully, Sanyo will design more for the American market and include more ergonomic chairs in the future, but for now the HEC-DR7700K is a solid choice.
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